A ₹1500 Cr+ packaging manufacturer handed monthly order-confirmation and payment-reminder calls across its entire dealer network to Vajra — freeing the sales team for the accounts that actually need them.
Every month, someone had to manually work through the entire dealer list for order confirmations and payment reminders — and someone always got missed.
Surya SGF's full dealer and distributor list — 800+ contacts across India — was imported into Vajra, along with the order, payment, and stock scripts the sales team already used.
Vajra began placing monthly order-confirmation and payment-reminder calls to the entire dealer network — automatically, in the dealer’s own regional language.
Each conversation was scored the moment it ended, flagging exactly which dealers needed a human follow-up and which were already sorted.
A WhatsApp summary went out after every call automatically — order confirmation, payment due date, or next steps — so nothing depended on a dealer remembering the phone call.
Routine check-in calls stopped eating into the sales week. The team now spends its time only on high-value accounts and the escalations Vajra actually flags.
We used to lose entire weeks every month just dialing through the dealer list. Now every single dealer gets called on time, every month, and my team only steps in when Vajra actually flags something.
Results at a glance
Autonomous outbound calling to the entire dealer network, every month, without a single manual dial.
Every dealer call scored on payment status, stock, and reorder intent before it ever reaches a rep.
Automatic WhatsApp follow-ups after every call, so confirmations and reminders never depend on memory.
Regional voice profiles and languages matched to each dealer, so every call feels local.
The full dealer and distributor list imported, segmented, and kept current in one place.
Every call recorded, transcribed, and searchable — a full record of what was promised and when.
Vajra helps enterprise teams automate order confirmations, payment reminders, and follow-up calls — at any scale, without adding headcount.