Industry Solutions
INDUSTRYBrahmaverse for Telecom

Retain more.
Spend less.

Brahmaverse's AI agents run renewal outreach, rescue churning customers, upsell plans at scale, and hire your support teams — so your telecom ops stay profitable and your NPS improves.

50+ telecom companies on BrahmaverseDeploy in under an hourNo engineers needed
Responding in < 5 min
Book a free retention audit
See how Brahmaverse can reduce churn and grow ARPU without adding headcount.
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35%
churn reduction avg.
500K+
renewal calls/month
2.8×
upsell conversion rate
TRUSTED BYForbes DGEMS 2025ISO 27001Made in India 🇮🇳
The Problem

What slows telecom down.

01
22%
Churn identified too late
By the time a customer submits a cancellation request, the decision is usually already made. Prevention is the only strategy.
avg. annual churn rate in Indian telecom
02
₹18
Renewal outreach is manual
Agent teams calling pre-expiry leads at scale is expensive, inconsistent, and burns out staff.
avg. cost per manual renewal call
03
Upsell opportunity wasted
Millions of customers eligible for plan upgrades. Your agents reach a fraction. AI can reach all of them.
04
Support volume is unmanageable
Billing queries, plan changes, outage complaints — tier-1 support is an infinite queue your team never closes.
05
45%
Support staff attrition is high
High call volumes, repetitive work, and shift pressure drive attrition. Hiring never keeps up.
avg. annual support staff attrition
06
No single view of customer health
Churn risk, usage drop-off, and NPS are tracked in separate systems. Nothing is actionable.
Your Solution Stack

Three agents.
One seamless operation.

Each agent owns a domain. Together, they run your telecom ops end to end.

AI Caller · AI Voice Calling

AI Caller retains, renews, and upsells at scale

Renewal reminders, churn rescue campaigns, plan upsell outreach, and tier-1 support — all handled by AI at a cost your manual team can never match.

Renewal CampaignsChurn RescuePlan UpsellTier-1 Support
AI Caller — Live Call
AI calling · 0:42
AI
Hi! We noticed you left something in your cart. The item is still available — shall I hold it for you?
C
Oh yes, I was going to complete the order...
AI
Great! I can apply a 10% discount if you checkout in the next 15 minutes.
✓ Cart recovered · Order placed · ₹3,200
Hansa · AI Hiring Agent

Hansa keeps your support staffing ahead of attrition

Continuous pipeline of screened, voice-interviewed support candidates — so vacancies are filled in days, not weeks.

Support Agent HiringTechnical StaffRetention SpecialistsContinuous Pipeline
Hansa — CV Screener
Ranked candidates · JD match score
PK
Priya K.
94
Top Match
RS
Rahul S.
87
AM
Anjali M.
79
VT
Vikram T.
65
✓ 500 CVs screened · Top 20 shortlisted · 4 min 12 sec
Varuna · AI Executive Assistant

Varuna automates performance tracking & escalations

Team performance dashboards, tier-2 escalation management, and client SLA compliance summaries — delivered automatically every week.

Performance TrackingEscalation ManagementSLA ComplianceClient Reporting
Varuna — Ops Board
Active tasks · Today
Process 45 return requests
Ops Team
Today
Send SLA breach alerts
Varuna AI
2h ago
Coordinate with logistics partner
Rahul S.
Today
Generate weekly ops briefing
Varuna AI
Tomorrow
Brahmaverse in Action

What Brahmaverse does for
Telecom.

🛡️

Catch churn before customers decide to leave

AI Caller identifies usage-drop signals and reaches out to at-risk customers with personalised retention offers — 30 days before their contract ends, not 1 day after.

AI Caller
35% churn reduction avg.
🔔

Renewal outreach for 500,000 subscribers

AI Caller handles your entire renewal campaign — personalised calls, offers, and WhatsApp reminders — at a cost your manual team can never match.

AI Caller
500K renewals, fraction of the cost
💸

Upsell eligible subscribers at zero incremental cost

Define upgrade criteria, and AI Caller proactively calls every eligible subscriber with a tailored offer — consistently, at scale, without agent fatigue.

AI Caller
2.8× upsell conversion rate
👷

Replace attrition before it hits your SLAs

Hansa maintains a continuous pipeline of screened, voice-interviewed support candidates — so vacancies are filled in days, not weeks.

Hansa
Zero SLA breach from staffing gaps
Get started today

Reduce churn.
Grow revenue.

AI Caller, Hansa, and Varuna — purpose-built for telecom operations.

Free to startSetup in 48 hrsNo engineersCancel anytimeGDPR compliantMade in India 🇮🇳