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INDUSTRYBrahmaverse for E-Commerce

Your RTO rate is 28%.
It should be 9%.
We'll show you how.

AI agents that recover carts, resolve support queries, run seasonal hiring and coordinate logistics — so your e-commerce ops run at full speed.

✓200+ brands live✓Setup in under an hour✓No engineers needed
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See exactly where Brahmaverse agents can cut cost and recover revenue for your store.
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200+
brands on Brahmaverse
₹3.2 Cr
recovered/month
4.1×
avg. ROI in 90 days
TRUSTED BYForbes DGEMS 2025ISO 27001Made in India 🇮🇳
The Problem

What slows e-commerce down.

The hidden costs
most teams don't measure.

Brahmaverse runs a free audit of your e-commerce ops and shows you exactly where revenue and time are leaking — before you commit to anything.

"We were losing ₹40 lakh a month to cart abandonment alone. We didn't even know until Brahmaverse's audit showed us the numbers."
— Head of E-Commerce, D2C Fashion Brand, Mumbai
01
₹2,400
RTO costs eating your margins
Every returned order costs ₹150–250 in logistics. At 28% RTO that's thousands of orders bleeding margin every month.
avg. monthly RTO loss per 1,000 orders
02
32%
Cart abandonment with no follow-up
70% of carts are abandoned. Most brands send one email. AI follows up with calls and WhatsApp until checkout.
revenue lost to abandonment on avg.
03
40%
Support queries pile up post-delivery
Order status, returns, delivery queries — your team is buried while customers wait 2+ hours. Every unanswered query risks a chargeback.
of support queries are WISMO
04
3 weeks
Seasonal hiring is always a crisis
Sale season spikes need 50–100 extra staff in days. Manual hiring can't keep up. Hansa screens and shortlists candidates in hours.
avg. time to hire without AI
05
1.2%
Re-engagement campaigns don't convert
Blast SMS and generic emails to lapsed customers. Low open rates, high unsubscribes, zero personalisation.
avg. re-engagement rate without AI
06
18 hrs
No real-time visibility into ops
SLAs missed, escalations late, task ownership unclear. Your ops team is firefighting instead of optimising.
avg. delay before an SLA breach is caught
Your Solution Stack

Three agents.
One seamless operation.

Each agent owns a domain. Together, they run your e-commerce ops end to end.

AI Caller · AI Voice Calling

AI Caller recovers carts & handles queries

Autonomous outbound calls and WhatsApp follow-ups that turn abandoners into buyers and resolve support tickets without a human agent.

Cart RecoveryOrder UpdatesReturn HandlingRe-engagement
AI Caller — Live Call
AI calling · 0:42
AI
Hi! We noticed you left something in your cart. The item is still available — shall I hold it for you?
C
Oh yes, I was going to complete the order...
AI
Great! I can apply a 10% discount if you checkout in the next 15 minutes.
✓ Cart recovered · Order placed · ₹3,200
Hansa · AI Hiring Agent

Hansa handles seasonal hiring at scale

Screen hundreds of candidates in hours. Fill warehouse, delivery, and support roles before peak season hits — no recruiter needed.

Bulk CV ScreeningVoice InterviewsFast ShortlistingOnboarding Tasks
Hansa — CV Screener
Ranked candidates · JD match score
PK
Priya K.
94
Top Match
RS
Rahul S.
87
AM
Anjali M.
79
VT
Vikram T.
65
✓ 500 CVs screened · Top 20 shortlisted · 4 min 12 sec
Varuna · AI Executive Assistant

Varuna coordinates ops so nothing slips

Tracks SLAs, assigns tasks, manages returns coordination, and delivers daily ops briefings — without any manual overhead.

SLA TrackingReturns CoordinationTask ManagementDaily Briefings
Varuna — Ops Board
Active tasks · Today
✓
Process 45 return requests
Ops Team
Today
✓
Send SLA breach alerts
Varuna AI
2h ago
Coordinate with logistics partner
Rahul S.
Today
Generate weekly ops briefing
Varuna AI
Tomorrow
How It Works

From trigger to outcome.
Fully automated.

STEP 01

Cart abandoned

Customer adds to cart but doesn't checkout. AI Caller is triggered within 15 minutes.

AI Caller
STEP 02

Personalised recovery call

AI calls with a message referencing the exact items in the cart. 40% pick up rate on first call.

Automated
STEP 03

WhatsApp follow-up

If unanswered, a WhatsApp message with a direct checkout link is sent 30 minutes later.

WhatsApp
STEP 04

Order placed & ops notified

Order confirmed. Varuna creates ops tasks, assigns fulfillment, and logs the recovery.

Varuna
STEP 05

Post-delivery feedback collected

AI Caller follows up 48h after delivery — collects CSAT, flags RTO risks, feeds data back.

Closed-loop
Brahmaverse in Action

What Brahmaverse does for
E-Commerce.

🛒

Recover abandoned carts with a personalised call

AI Caller contacts high-intent abandoners within minutes — addressing objections, offering assistance, and driving them back to checkout.

AI Caller
→ 28% cart recovery rate
📦

Proactive delivery updates, zero manual effort

Every customer gets an automated call or WhatsApp at key delivery milestones — reducing WISMO queries by over 60%.

AI Caller
→ 60% fewer WISMO queries
👷

Hire 50 warehouse staff in under 2 weeks

Hansa screens, voice-interviews, and shortlists frontline candidates at scale — so you're never under-resourced heading into peak season.

Hansa
→ 6 days avg. time-to-hire
Proven Results

Numbers from real
e-commerce businesses.

Before & after
Brahmaverse agents.

Real numbers from e-commerce businesses in their first 90 days with Brahmaverse.

BEFORE → AFTER
RTO rate28%→9%
Cart recovery rate4%→28%
Support query resolution time4.5 hrs→18 min
Time-to-hire (seasonal)21 days→6 days
WISMO calls per 1,000 orders340→65
28%
cart recovery rate
vs 4% industry avg.
63%
reduction in WISMO queries
in first 60 days
6 days
avg. time-to-hire
down from 21 days
4.1×
avg. ROI in 90 days
across all Brahmaverse agents
What Customers Say

Real teams.
Real results.

👗 D2C Fashion Brand
★★★★★
“We recovered ₹1.2 Cr in the first month just from cart abandonment calls. The ROI was obvious within 2 weeks of going live.”
₹1.2 Cr recovered in month 1
PS
Priya Sharma
Head of Growth, Mumbai
📱 Electronics D2C
★★★★★
“Our WISMO queries dropped 60% after Brahmaverse went live. The support team actually has bandwidth now for complex issues.”
60% fewer support tickets
RG
Rahul Gupta
COO, Bengaluru
✨ Health & Beauty Brand
★★★★★
“Seasonal hiring used to take 3 weeks and 2 full-time recruiters. Hansa did it in 5 days with zero recruiter involvement.”
5-day seasonal hiring
AM
Anjali Mehta
HR Director, Delhi
FAQ

Common questions
answered.

Still curious? Book a call and our team will walk you through everything.

Talk to a Brahmaverse expert — free, no-obligation call.
Book a call →
Get started today

Grow your store.
Let AI run the operations.

Brahmaverse's agents handle the volume — carts, queries, hiring, and ops coordination — so you focus on growth.

Start for free →Book a demo
Free to startSetup in 48 hrsNo engineersCancel anytimeGDPR compliantMade in India 🇮🇳