← AI Caller
Knowledge Library

Every answer your AI needs.
In one place.

Upload your FAQs, product docs, pricing sheets, and objection guides. Your AI Calling Agent pulls from this library in real-time during every call — answering accurately, every time.

📚 Knowledge Library5 docs · 120 answers indexed
⬆️Drop files here or browsePDF, DOCX, TXT, CSV
📄
Product FAQ — Q3 2025.pdf
128 KB · 47 answers indexed
Active
📋
Objection Handling Guide.docx
64 KB · 23 answers indexed
Active
💰
Pricing Tiers — Enterprise.pdf
256 KB · 12 answers indexed
Active
🏆
Case Studies Deck.pdf
1.2 MB · Processing…
Processing
📘
Product Overview 2025.pdf
512 KB · 38 answers indexed
Active
97%
Average match accuracy
<1s
Retrieval time on live calls
200+
Question types handled
0
Retraining needed on updates
How it works

Upload once. Your AI knows
everything instantly.

📤
Upload any document
PDFs, DOCX, TXT, CSV — drop in your product docs, FAQs, pricing, case studies, and objection scripts in seconds.
🧠
Automatic indexing
Every document is processed and built into a structured knowledge index the AI queries in real-time on live calls.
Instant retrieval on calls
When a prospect asks about pricing, features, or a case study — the AI pulls the right answer in under a second.
🔄
Always up to date
Update a document and the knowledge base refreshes automatically. No retraining, no downtime, no config changes.
🎯
Scope per campaign
Create document collections per campaign type — enterprise, SMB, regional — and assign the right set to each campaign.
🔒
Private & isolated
Your documents are stored in a fully isolated workspace. They're never shared across accounts or used to train shared AI.
📊
Retrieval analytics
See which questions are asked most on calls, which documents are retrieved most, and where the AI needs better content.
🔁
Graceful fallback
If a question is out of scope, the AI acknowledges it naturally and offers to book a follow-up — never invents an answer.
🌍
Multilingual knowledge
Documents in Hindi, English, or mixed language are fully supported. The AI retrieves in the language of the call.
Real-time retrieval

Your AI always has the right answer.

When a prospect asks a question the AI wasn't explicitly scripted for, it searches the Knowledge Library and responds accurately — without hesitation, within one second.

  • Handles off-script product questions using your actual documentation
  • Cites specific pricing or feature details with 97% accuracy
  • Uses your case studies to handle competitor comparisons
  • Falls back gracefully when a question is genuinely out of scope
  • Every retrieved answer is logged for quality review and improvement
  • Update a doc → changes live across all campaigns instantly
Live call — knowledge retrieval
Prospect asked
“Do you integrate with Zoho CRM? What exactly does it sync?”
📄 Retrieved from: Product FAQ — Q3 2025.pdfMatch: 97%
AI responded
Yes, we have a native Zoho CRM integration. It syncs contact details, call outcomes, qualification scores, and full transcripts automatically after every call. No manual data entry needed.
What to upload

Every type of knowledge.
Handled accurately.

Product FAQs

Upload your product FAQ doc. When a prospect asks "Does it integrate with Zoho?" — the AI pulls the exact answer in real-time without hesitation.

🛡️
Objection handling

Upload your objection script. The AI uses it to handle "too expensive", "not the right time", and "we already use X" naturally during every call.

💰
Pricing questions

Upload your pricing tiers. When asked "What does enterprise cost?", the AI responds with specific, accurate figures — not vague estimates.

🏆
Competitor comparisons

Upload competitive battlecards. The AI can confidently address "How are you different from Competitor X?" with your actual talking points.

📊
Case studies on demand

Upload case studies by industry. The AI can say "We helped a logistics company just like yours cut hiring time by 60%" — and it's always factually accurate.

📋
Technical documentation

Upload product specs and technical docs. When enterprise prospects ask deep technical questions, the AI answers accurately — every time.

Results

AI that knows your business.

★★★★★

"Before Knowledge Library, our AI could only answer scripted questions. Now it handles any product question accurately. We've reduced escalations to human agents by 70%."

70% fewer escalations to human agents
Aditi Verma
Head of Sales Ops · SaaS Platform
★★★★★

"We uploaded our 47-question FAQ and the AI answers every single one accurately on live calls. Prospects can't tell the difference between our AI and our best sales rep."

47-question FAQ, 97% accuracy on live calls
Vikram Singh
VP Sales · B2B Fintech
★★★★★

"We updated pricing in our doc on a Tuesday morning. By Tuesday afternoon, every AI agent on every call was quoting the new prices correctly. No retraining, no config changes."

Instant update across all active campaigns
Pooja Nair
Sales Manager · Healthcare Tech
FAQ

Questions about Knowledge Library.

PDF, DOCX, TXT, and CSV files. Most document types you'd typically use for product documentation, FAQs, and pricing sheets are supported. We're adding XLSX and Google Docs import soon.
Knowledge Library

Give your AI the knowledge
to close every call.

Upload your docs. Your AI handles every question on every call — accurately.